Knowledgebase & Assistance

How can we assist you?

Browse technical documentation, check order status, or submit a priority inquiry to our systems team.

Order & Delivery

Tracking hardware orders, customs clearance in Ghana & West Africa, and tokenized digital downloads.

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Academy & LMS

Curriculum progression, quizzes, video streaming optimization, and cryptographic certificate verification.

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Custom Workspaces

Project collaboration, milestones, escrow payments, and encrypted file transfers with Aurevon engineers.

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Frequently Asked Questions

Digital files are stored in an encrypted vault outside the public web root. Upon order confirmation, a signed one-time token is generated with a 48-hour expiration and download quota.
We natively support Mobile Money (MTN, Telecel, AT) and local cards via Paystack & Hubtel, as well as international debit/credit cards through Stripe and PayPal.
Every transaction, vendor commission, platform fee, and client payout is immutably logged to our core wallet ledger table with matching debit/credit entries for mathematical verification.
Register an account and visit the "Open Vendor Account" link in your account dashboard. Our compliance team verifies your company registration and payout details within 24 hours.

Open a Priority Ticket